Terms & Conditions

By accessing or using the services of RM Voygentas Pvt. Ltd. ("RM Visa", "we", "us", or "our"), including our website, consultation services, and visa processing assistance, you ("Client", "you", or "your") agree to be bound by these Terms and Conditions.

If you do not agree to all the terms and conditions set forth herein, you must immediately discontinue your use of our services. These Terms constitute a legally binding agreement between you and RM Voygentas Pvt. Ltd.

We reserve the right to modify these Terms at any time. Continued use of our services after any modifications indicates your acceptance of the revised Terms.

RM Voygentas Pvt. Ltd. provides immigration consultancy and visa assistance services including, but not limited to: student visa applications, work permit assistance, tourist visa processing, permanent residency applications, and immigration advice for Canada, UK, USA, Australia, Europe, and UAE.

Our services are consultancy in nature. We assist clients in preparing and submitting visa applications; however, the final decision on all visa applications rests solely with the respective immigration authorities of the destination country.

We do not guarantee visa approval. Immigration decisions are made by sovereign governments, and no consultancy can guarantee the outcome of a visa application.

All services are subject to availability and the laws of the applicable destination country. We reserve the right to decline services to any applicant at our discretion.

Service fees are as quoted at the time of engagement and must be paid as specified in your service agreement. All fees are in Indian Rupees (INR) unless otherwise stated.

Fees are payable in advance or as per the payment schedule outlined in your service agreement. We accept payment via bank transfer, UPI, credit/debit cards, and other methods specified at the time of service.

Government fees, visa application charges, and third-party costs (such as courier, translation, and attestation fees) are separate from our service fees and are the sole responsibility of the client.

All quoted fees are exclusive of applicable taxes including GST, which will be charged as per Indian government regulations.

Refunds, if applicable, are governed by the terms specified in your individual service agreement. Our general refund policy is as follows:

Consultation fees are non-refundable once the consultation has been conducted. Service fees paid for document preparation are non-refundable once work has commenced.

In the event of visa refusal, refunds will only be provided as specified in your service agreement. Government-imposed fees and third-party charges are strictly non-refundable regardless of visa outcome.

Requests for refunds must be submitted in writing within 7 days of the triggering event. Approved refunds will be processed within 14 business days.

You are responsible for providing accurate, complete, and truthful information and documentation. Providing false or misleading information may result in visa refusal, bans from future applications, and potential legal consequences.

It is your responsibility to ensure all documents provided to us are genuine and legally valid. Any consequences arising from fraudulent or forged documents are solely your responsibility.

You must promptly respond to our requests for additional information or documents. Delays caused by non-compliance may affect your application timelines.

You are responsible for meeting all deadlines and maintaining valid travel documents (passport, prior visas, etc.) throughout the application process.

You must notify us immediately of any changes in your personal circumstances (marital status, employment, criminal record, health, etc.) that may affect your application.

RM Voygentas Pvt. Ltd. shall not be liable for visa refusals, delays, or cancellations made by immigration authorities. Our liability is limited exclusively to the service fees paid to us.

We are not responsible for any losses, damages, or costs (including loss of income, travel costs, accommodation bookings, or employment offers) arising from visa refusals, processing delays, or changes in immigration policy.

Our total liability to you in connection with any services shall not exceed the total amount of fees paid by you for the specific service in question.

We shall not be liable for any indirect, incidental, special, consequential, or punitive damages, even if we have been advised of the possibility of such damages.

All content on our website and in our materials, including text, graphics, logos, and software, is the property of RM Voygentas Pvt. Ltd. and is protected by applicable intellectual property laws.

You may not reproduce, distribute, modify, or create derivative works from our content without prior written consent from RM Voygentas Pvt. Ltd.

These Terms and Conditions are governed by and construed in accordance with the laws of India. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts in Ahmedabad, Gujarat, India.

In the event of any dispute, both parties agree to first attempt resolution through good-faith negotiations. If resolution cannot be reached within 30 days, disputes may be referred to arbitration under the Arbitration and Conciliation Act, 1996.